Our operations are based on customers' trust, which we have built through high-quality services, competitive prices and a fair business relationship.
We are proud of the fact that our efforts have been recognised with numerous awards:
- For five consecutive years, GEN-I has received the title of most trustworthy brand in the Trusted Brand survey, one of the largest consumer surveys in Europe. The Company has received that title in the ‘Energy Supplier’ category for four years in a row, while it was recognized in the area of environmental protection for the second time.
- In the scope of a second campaign organized by the Slovenian Consumers’ Association, GEN-I offered customers electricity and natural gas at the most affordable prices, once again proving that it is truly the first choice and most affordable energy supplier for Slovenian households.
- The green bonds issued by GEN-I Sonce, with the aim of promoting sustainable green investments, have received a distinguished award from the international Climate Bonds Initiative organization.
- In independent testing of the call centres of electricity suppliers carried out by the Slovenian Consumers' Association, GEN-I proved the most successful.
- Following the redesign of our website, creating an even more user-friendly experience, GEN-I received the Gold DIGGIT Award for the best digital solution in Slovenia.
- Based on the results of the public vote, GEN-I as the most trusted supplier of electricity and natural gas took the first place and won ICERTIAS award which confirms the best user experience.
- The Affordable Electricity brand is also a three-time recipient of the title “Customer Friendly Supplier”.